Privacy policy
Effective Date: June 15, 2025 At Scale Solutions, your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your information when you engage with our services.
Who We Are
Scale Solutions is an agency that connects individuals with verified Stripe accounts to vetted businesses in need of payment processing solutions.
Business Address: Kemp House, 160 City Road, London, UNITED KINGDOM, and 30 N Gould St, Sheridan, WY 82801, USA
Phone: +44 7418 623461, +1 209 856 8395
Information We Collect
We may collect the following types of personal data:
Full name and contact information
Stripe account details and activity (as permitted)
Communication preferences
Usage and device data (when you visit our website)
How We Use Your Information
We use your information to:
Match Stripe account holders with approved business partners
Facilitate onboarding and communication
Ensure compliance with financial regulations
Maintain account integrity and security
Provide customer support and service updates
Legal Basis for Processing
We only process your personal data when:
You have given us consent
It is necessary for the performance of a contract
We are legally obligated to do so
It is in our legitimate business interest and does not override your rights
Data Sharing
We do not sell your personal information. We may share data only with:
Verified business partners you are matched with (upon your consent)
Regulatory bodies when legally required
Secure third-party service providers (e.g., for identity verification or payment facilitation)
Your Rights
You have the right to:
Access, correct, or delete your personal information
Withdraw consent at any time
Object to certain types of data processing
File a complaint with the UK Information Commissioner’s Office (ICO)
Data Retention
We retain your data only as long as necessary to provide our services and comply with legal obligations.
Cookies
Our website may use cookies for functionality and performance tracking. You may disable cookies in your browser settings at any time.
Security
We implement strict security measures to protect your data, including encryption, access controls, and regular audits.
Changes to This Policy
This policy may be updated from time to time. When we make material changes, we will notify you via email or a notice on our website.
Contact Us
If you have questions about this policy or wish to exercise your rights, please contact us:
📍 Kemp House, 160 City Road, London, UNITED KINGDOM
📞 +44 7418 623461
📧 support@scalesolutions.co.uk (placeholder—update if needed)