policy

policy

policy

Privacy policy

Effective Date: June 15, 2025 At Scale Solutions, your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your information when you engage with our services.

Who We Are

Scale Solutions is an agency that connects individuals with verified Stripe accounts to vetted businesses in need of payment processing solutions.
Business Address: Kemp House, 160 City Road, London, UNITED KINGDOM, and 30 N Gould St, Sheridan, WY 82801, USA
Phone: +44 7418 623461, +1 209 856 8395

Information We Collect

We may collect the following types of personal data:

  • Full name and contact information

  • Stripe account details and activity (as permitted)

  • Communication preferences

  • Usage and device data (when you visit our website)


How We Use Your Information

We use your information to:

  • Match Stripe account holders with approved business partners

  • Facilitate onboarding and communication

  • Ensure compliance with financial regulations

  • Maintain account integrity and security

  • Provide customer support and service updates

Legal Basis for Processing

We only process your personal data when:

  • You have given us consent

  • It is necessary for the performance of a contract

  • We are legally obligated to do so

  • It is in our legitimate business interest and does not override your rights

Data Sharing

We do not sell your personal information. We may share data only with:

  • Verified business partners you are matched with (upon your consent)

  • Regulatory bodies when legally required

  • Secure third-party service providers (e.g., for identity verification or payment facilitation)

Your Rights

You have the right to:

  • Access, correct, or delete your personal information

  • Withdraw consent at any time

  • Object to certain types of data processing

  • File a complaint with the UK Information Commissioner’s Office (ICO)

Data Retention

We retain your data only as long as necessary to provide our services and comply with legal obligations.

Cookies

Our website may use cookies for functionality and performance tracking. You may disable cookies in your browser settings at any time.

Security

We implement strict security measures to protect your data, including encryption, access controls, and regular audits.

Changes to This Policy

This policy may be updated from time to time. When we make material changes, we will notify you via email or a notice on our website.

Contact Us

If you have questions about this policy or wish to exercise your rights, please contact us:
📍 Kemp House, 160 City Road, London, UNITED KINGDOM
📞 +44 7418 623461
📧 support@scalesolutions.co.uk (placeholder—update if needed)